CCTV's annual gala for World Consumer Rights day also disclosed a possible reason for faulty Hewlett-Packard laptops. The U.S. firm says it's due to cockroach problems in college students' dormitories.
An HP client manager told CCTV the malfunctions were mainly due to dirty conditions around consumers. The manager said cockroach problems in Chinese college students' dormitories create a bad environment for laptops. He also stressed that consumers should look for causes themselves. His remarks have triggered a wave of online complaints.
Many netizens are asking whether consumers need to kill all cockroaches before buying a laptop. More and more netizens are calling for a recall of faulty machines.
Editor: Yang Jie | Source: CCTV.com